What can I do if I make a mistake in my application?

Once the Sri Lanka visa has been submitted, processed, and payment has been made, the transaction cannot be canceled, and the payment is non-refundable. To avoid errors and potential delays, travelers are strongly advised to carefully review their application before submission.

Important Precautions Before Submitting Your Application

Double-Check Your Information: Inaccurate information, such as incorrect personal data (e.g., full name, date of birth, nationality, or passport number), may lead to processing delays or rejection. We highly recommend travelers are strongly advised to review all details carefully before submitting the application.

It is also important to ensure that visa fee payments are completed correctly during the application process. Payments can be made using electronic methods such as PayPal, American Express, or Debit/Credit cards. Please verify that your billing and card details are entered accurately to prevent transaction issues.

How to Correct a Mistake in Your Visa Application

If you realize you have made a mistake in your application, please contact Sri Lanka Immigration Services immediately for assistance. Our team is dedicated to providing a seamless and comfortable experience, and we will guide you through the necessary steps to resolve the issue.

Visa Fees and Refund Policy

To obtain a Sri Lanka e-Visa, travelers must pay two types of fees:

Government Fee – This fee is non-refundable, regardless of the outcome of the visa application.
Service Fee – This fee covers processing and support services.

Because the Government Fee cannot be refunded, it is essential to carefully review all details before submitting your Sri Lanka e-Visa application to avoid unnecessary costs or delays. If a mistake cannot be corrected, you will need to submit a new application and pay the associated fees again.

Can I Modify My Application After Submission?

Once your application has been submitted to the government for review, modifications are not permitted. Any corrections made after this stage will require you to submit a new application, and applicable fees will be charged again.

Conclusion

To avoid mistakes in your application, always double-check your application before submission. If you encounter any issues or make a mistake, contact Sri Lanka Immigration Services promptly for assistance.

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